FAQs

I WANT TO GET STARTED TODAY, WHAT DO I DO?

We believe it is very important to sit down with each and every prospective new member to find out more about your goals, and to tell you more about our training and philosophy. When you join Dragonfly you will be making a commitment to us, and we will be making a commitment to you. Please schedule a free consultation with us to get started.

WHAT DOES A MEMBERSHIP COST?

We offer a variety of membership options depending on the type of training you’re looking for and the length of commitment you can make. Visit the following pages to learn more about the investment associated with these types of training: group training, semi-private training, personal trainingkettlebell training, and nutrition coaching.

DO YOU OFFER DROP-INS FOR NON-MEMBERS?

We are a membership-based St. Louis group and personal training studio, but do offer drop-ins and four packs for some of our group classes. Four packs are available for Yoga Mobility and BAM for $49.

DO YOU ACCEPT CLASSPASS?

Yes, we do accept ClassPass clients for a limited number of classes including Yoga Mobility, HITfit Boxing, BAM, TRX, Hurricanes and Bootcamp. Please note that a very limited number of spots are available for ClassPass.

WHAT DO I NEED TO BRING?

Towels and water are provided. Just bring a water bottle! (But cups are available if you forget.)

WHAT TIME DOES THE STUDIO OPEN?

The studio is open 15 minutes prior to class.

WHERE DO I PARK?

Parking is available on Hampton Ave. & Neosho, and in the small lot next to the studio. Trainers typically park in the first available spot, so feel free to park behind us. Please keep noise to a minimum when you are arriving for a 6am class, and be aware that Neosho is a one-way street.

IS THERE A CHANGING ROOM?

Yes, you may change in one of our bathrooms. We do not have showers/locker room.

WHAT IF I LEFT SOMETHING AT THE STUDIO?

Anything left at the studio will be put in the Lost & Found cubby.  Please claim your items within two weeks or they will be disposed of.

HOW LONG ARE CLASSES?

Classes are typically 50 minutes.

WHAT IS YOUR CLASS CANCELLATION POLICY?

If you cannot attend a scheduled class, you will need to cancel 4 hours before the start time, or by 8 p.m. the night before if you are signed up for a 6 a.m. class. Late cancels and no shows count as used sessions. ClassPass clients please refer to ClassPass cancelation policy.

WILL CLASS BE CANCELED IF THE WEATHER IS BAD?

We typically don’t cancel classes due to weather and we try to stay on schedule as much as possible. However, if we do need to cancel you will receive an email notification from Mindbody at least 30 minutes prior to class. If you aren’t sure, please call. If you aren’t comfortable coming to class, please cancel.

I HAVE QUESTIONS ABOUT MY ACCOUNT OR I’M HAVING PROBLEMS SCHEDULING. WHO DO I TALK TO?

Members should email missy@dft-stl.com with any questions regarding your Mindbody account or scheduling.

WHAT IF I’M LATE FOR CLASS?

All members and guests are expected to arrive 5-10 minutes prior to the scheduled class time. This will allow you to get mentally and physically prepared for a successful session and will help you to avoid any injuries. Sessions begin promptly at the scheduled time. We do understand that occasionally you may be running late. It is your responsibility to get in a full warm-up and to catch up on the explanation of the day’s session without disrupting the group or the coach. Anyone arriving after the group has completed warm-up may be asked to leave and will forfeit their class.

DO YOU OFFER NUTRITION PROGRAMS?

Yes, we have a Certified Precision Nutrition Level 2 Coach and offer group and individual nutrition coaching programs including: Women’s Functional Nutrition & Lifestyle Coaching and Maintenance & Refresher Coaching.

DO YOU OFFER PERSONAL TRAINING?

Yes. We offer Form Focus sessions if you are looking to work on something specific, as well as 3-month personal training memberships.