FAQs

I WANT TO GET STARTED TODAY, WHAT DO I DO?

We believe it is very important to sit down with each and every prospective new member to find out more about your goals, and to tell you more about our training and philosophy. When you join Dragonfly you will be making a commitment to us, and we will be making a commitment to you. Please schedule a free No-Sweat Intro with us to get started.

WHAT DOES A MEMBERSHIP COST?

We offer a variety of membership options depending on the type of training you’re looking for and the length of commitment you can make. Visit the following pages to learn more about the investment associated with these types of training: group training, personal trainingkettlebell training, and nutrition coaching.

DO YOU OFFER DROP-INS FOR NON-MEMBERS OR ARE YOU A PART OF CLASSPASS?

We are a membership-based St. Louis group and personal training studio that strives to provide a personal experience to our members so we do not offer drop-in classes or ClassPass.

 

WHAT DO I NEED TO BRING?

Towels and water are provided. Just bring a water bottle!

WHAT TIME DOES THE STUDIO OPEN?

The studio is open 15 minutes prior to class.

WHERE DO I PARK?

Parking is available on Hampton Avenue and in the small lot next to the studio. Trainers typically park in the first available spot, so feel free to park behind us. Please keep noise to a minimum when you are arriving for an early morning class.

IS THERE A CHANGING ROOM?

Yes, we have two changing rooms. (We do not have showers.)

WHAT IF I LEFT SOMETHING AT THE STUDIO?

Anything left at the studio will be put in the Lost & Found cubby. Please claim your items within two weeks, or they will be disposed of.

HOW LONG ARE CLASSES?

Classes are typically 50 minutes.

WHAT IS YOUR CLASS CANCELLATION POLICY?

Our class sizes range from 8 – 16, so it’s important to cancel your class if you cannot make it. We do understand if life happens so please holler if something comes up like an illness, emergency, etc.

Otherwise, there’s this:

  • Monday – Friday, 9am – 7:30pm class times: Cancel 4 hours prior to the start time
  • Monday – Friday, 5am – 8am class times: Cancel 10 hours prior to start time
  • Saturday, 8am – 11am class times: 10 hours prior to start time

WILL CLASS OR SESSIONS BE CANCELED IF THE WEATHER IS BAD?

We typically don’t cancel due to weather, and we try to stay on schedule as much as possible. However, if we do need to cancel, you will receive an email notification from Mindbody at least 30 minutes prior to class. If you aren’t sure, please call. If you aren’t comfortable coming to class, please cancel.

I HAVE QUESTIONS ABOUT MY ACCOUNT OR AM HAVING PROBLEMS SCHEDULING. WHO DO I TALK TO?

Members should email Missy@DFT-STL.com with any questions regarding your Mindbody account or scheduling.

WHAT IF I’M LATE FOR CLASS?

Members are expected to arrive on time. This will allow you to get mentally and physically prepared for a successful session and will help you to avoid any injuries. Sessions begin promptly at the scheduled time. We do understand that occasionally you may be running late. It is your responsibility to get in a full warm-up and to catch up on the explanation of the day’s session without disrupting the group or the coach. Anyone arriving after the group has completed the warm-up may be asked to leave and will forfeit their class.

DO YOU OFFER NUTRITION PROGRAMS?

Yes, we have a Certified Precision Nutrition Level 2 Coach and offer a 90-Day coaching program and individual nutrition coaching programs.

DO YOU OFFER PERSONAL TRAINING?

Yes. We offer personal training memberships, as well as one time sessions.